How do we meet up?
You happen to be in a new place and would like to explore it with a local, play a musical instrument with them, or ask for their help with any other activity?
Go to SoQua: the app will show you the profiles of people near you or in the area you are planning to go to. Browse the photos, read their profiles and pick your ideal match.
The service in transparent and fast.
Your SoQua will be happy to take you wherever you wish, whether it’s a food & wine tour, maths tutoring or plogging together.
FAQ – Frequently asked questions
If I book a service for several people, will they all pay the full rate?
The person who books the service will pay the full rate, while any other co-guests – that is the group with whom you will meet the host – will pay 40% of the full rate.
How much does a SoQua cost?
You will find the hourly rate of each SoQua per person and per groups of people on their profiles. Their hourly rate cannot be less than € 15. We believe everyone deserves a fair pay and we respect the dignity of every person.
Can I use the app from any country?
Yes. Remember to turn on your phone’s GPS location tracker to make your position visible and to ensure your safety. You will need to check whether the platform is already active in the country where you would like to use it.
Do I need to enter my credit card details to browse the app?
No, you can sign up for free. You will only need to enter your credit card details to book a service.
How many people can I book for?
You can book for as many people as the host is able to entertain during a specific activity.
Do children pay?
When you book for your family, you will only pay for children aged 11 and above.
If I want to tip my host, does the tip need to be in cash?
No. At the end of your experience, a pop-up message will appear on your phone asking you if you want to leave a tip or not. If you do, the amount you wish to leave as a tip will be transferred from your credit card.
How long in advance do I have to cancel a service to avoid paying a penalty?
You cannot cancel a JIT experience, because it is an instant service provided on the spot; for other activities and tours, you will need to read the conditions specified by the host in the service description. The hosts will set their own cancellation deadlines.
Can I stay longer than planned with a host that I like?
No. Every action requires an electronic transaction, including the extension of your experience or any tips.
Can I become a host if I am in a wheelchair?
Of course. Limitations live only in our minds! Our platform was created to offer the same opportunities to everyone.
Is there a regulation for hosts?
We are working to complete it. If you have any advice, please email us at firstname.lastname@example.org
Can I bring my pets along?
Yes, if your host says you can.
Can I make my personal and contact data visible to everyone?
Always avoid providing your personal and sensitive data to third parties unless strictly necessary. At SoQua, we will never ask you to share your data with third parties. Your data is very valuable. Keep it safe!
How can I earn money?
Just plan your day and make yourself available to potential travellers based on your free time. You get to decide how much you want to earn per hour starting from a minimum rate of € 15 per hour. Upon registration, you will be asked to enter your IBAN number so that payments can be made to your checking account.
Can I pay with PostePay?
Yes. PostePay is one of the accepted payment methods as it is part of the Visa debit card services.
Can I use PayPal?
Yes. Paypal is one of the online payment systems that can be used on SoQua.
Can I record any voice messages?
Not yet, but we are working to make it possible.
Why can't my hourly fee be less than € 15?
SoQua was designed to be a merit-based platform that respects the dignity of people and rewards their work. Your minimum hourly rate should be worth your work, your time and your experience.
Do I need to publish my academic qualifications?
You don’t need to, but we recommend that you do if you want you. SoQua is a merit-based platform. Publishing your qualifications, licenses or diplomas on your profile and showing them to travellers will add value to your profile and validate the services you decide to provide.
Can I give private lessons to children under 10 years?
Yes, as long as the service is requested by a parent or by whoever holds parental responsibility over the child. The SoQua account must be created by an adult.
Who verifies the qualifications or personal skills of each SoQua?
SoQua is a merit-based platform that relies on trusting users and their values. The growth of SoQua depends on the Honesty of each individual. The users and travellers themselves will validate or deny the hosts’ services and qualifications through their comments/reviews.
Grazie al nostro sistema di conferma e verifica della recenzione, nella nostra piattaforma non si potranno comprare like o dislike come nemmmeno le recensioni. Saranno gli stessi utenti ad impedire ai SoQua meno corretti di crescere e di non lavorare.
What should I do if the app crashes?
Close and restart the app. If that should not work, turn your phone off and on again after closing the app. If the problem is not solved, contact our toll-free number xxx or email us. We will reply as soon as possible.
Where can I see how much I have earned?
Enter your profile. Click on xx to see how much you have earned, how much goes to SoQua, and any payment gateway fees.
Can I make my phone number visible?
We recommend that you do not show your phone number in your profile. SoQua will not be liable in the event that your number is used incorrectly and our services are no longer usable by you. Your number may even be used – or misused – outside the platform. The traveller may contact you quickly and directly via the SoQua chat.
Do I need to pay taxes?
Each country has a different type of taxation based on many factors. We recommend that you contact an expert in your country/state/city who can explain to you whether you should or should not declare the income you have earned through the app.